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“Black Box” Observability Platform For

Delivering Zero-defect Digital Experiences

Monitor the user experience on your app or network without privacy intrusive end user data collection agents or expensive backend telemetry data collection

Trusted by the top companies in this industry

US Goverment Communications Regulator

One of the Largest European Retail Chain

Largest French Railways Company

Global OTT Platform

One of the Largest Telcos in SEA

French National Railway Company

Global Retail Chain Giant

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Monitor Apps and Networks

Get Full Stack Observability

Our platform provides full stack observability from end user devices to network to the cloud endpoints without agent/SDK integrations. See the same top level end user metrics whether you are a CxO, Product Manager, QA/DevOps/ITOps Engineer. Get drill downs for the frontend, network and backend performance of the app

Diagnose issues related to the frontend, backend or the network

Ensure quality experience across digital channels web, mobile, TVs & appliances

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Monitor performance of critical user journeys on your app

For CxOs, PMs and DevOps

Monitor Production Apps For Bugs And Lags

Run automated user journeys across mobiles and TVs 24x7 on your secured apps

  • Automate testing using Appium, Robotics & Vision
     

  • Measure functional failures and performance lags
     

  • Uncover buffering, poor video quality, low FPS and high frame drop issues
     

  • Profile the app’s usage of CPU, Memory, Network and Energy

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DevOps/ITOps Engineers

Monitor Critical Endpoints

Monitor your cloud endpoints passively while user journeys are executed or run active checks 24x7 from our global device cloud

  • Monitor latency and throughput for CDN endpoints
     

  • Measure video load delay and video MoS based on ITU standards
     

  • Identify slow APIs, large asset sizes, slow DNS queries

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Benchmark your app
performance with peers

Automate critical user journeys on
store apps or release candidates

Monitor and validate
DRM content

Why Are All Our Monitors “Black Box”

Our Secret Sauce

We believe in a world free of privacy intrusive real user monitoring agents or SDKs integrated into apps or deep packet inspection probes integrated into networks.

 

Our mission is to provide the same level of observability using “black box” testing by replicating the eyes, hands and brains of a user.

 

By doing so, we also ensure we do not need any special access such as developer mode access, screen capture, DRM protection or UI element scrapping that a well secured app or network would prohibit

Monitor App Protocol and Network Protocol

27+

Cities

2M

Monitoring Agents

1000+

Devices

1591930

Tests Performed

Our Playbook

Why Are All Our Monitors “Black Box”

  • Global Reach: 1000+ devices across 27 cities in the world
     

  • Device Diversity: Mobiles, Smart TVs, Vision Headsets, Gaming Consoles, Set Top Boxes

Global device cloud

  • Precision Measurement: Our metrics are the best reflection of user perception
     

  • Security compliant: No developer mode, screen recording or UI element detection needed

Robotics & Vision

  • Flexible Deployment: Deploy on mobiles, routers, sensors
     

  • Chatbot: OpenAI powered chatbot with MOZARK knowledge base

Citizen Care Agents

  • Benchmarking: Compare your digital experience with domestic & international peers
     

  • Anomaly Detection: Identify trend deviations and
    generate alerts

Data Science & AI

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Digital Regulators

Launch Citizen Care Agents And National Broadband Maps

Enable citizens to voice their concerns around network availability and digital experience across the country. Monitor issues raised by users on social media

  • Launch citizen care mobile agent for digital experience within days
     

  • Measure gaming, entertainment, commerce, payment, public utility and communication experience across the country
     

  • Monitor Twitter and Instagram for issues raised by citizens
     

  • Build national broadband maps

For Enterprise or Telcos

Content Coming soon

Monitor your cloud endpoints passively while user journeys are executed or run active checks 24x7 from our global device cloud

  • Monitor latency and throughput for CDN endpoints
     

  • Measure video load delay and video MoS based on ITU standards
     

  • Identify slow APIs, large asset sizes, slow DNS queries

How we helped the FIFA fans have a seamless experience

Mozark's platform enabled operators to deliver a never before digital experience to fans in this first post 5G major event

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How we helped your favorite OTT deliver your content

Mozark's platform monitors product and content experience across mobiles, android TV, tvOS, Tizen and webOS platforms for a large OTT provider

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How a regulator setup a challenge process

Citizens should be able to challenge the claims of operators with data. Mozark's platform powers a citizen care app that enables this process

Our Success Stories

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How we helped a large Singapore bank improve its app performance

Critical user journeys on secure bank apps are hard to automate. Yet Mozark runs them 24x7 using robotics and vision

Stamp of approval from trusted organizations in the industry

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How To Get Started

Our platform supports multiple use cases depending on your role

What is your Role?
What is your use case?