State of Network Experience

India, August 2020

With the rising use of smartphones and data getting cheaper by the day, the strain on mobile networks has increased rapidly. Because of the COVID-19 pandemic, people are forced to stay indoors, and they are making the best use of their time by binge-watching TV shows and movies on all kinds of video OTT platforms. This whitepaper is focused on understanding whether our mobile networks can support the quality needed to deliver the ideal streaming experience.

Based on an in-depth analysis of more than hundreds of thousands of samples collected we try to show why network speed beyond a certain point does not make much difference in the streaming experience. It is time for network operators and regulators to focus on the metrics that matter rather and impact user experience significantly.

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What’s Inside?

  • Study of network speed’s impact on App user experience
  • Variations in OTT’s app performance across networks
  • Benchmark of network conditions across India